We all know what the internet is, but we don’t all know how it works. For most of us, it doesn’t matter, as long as we can get online. When looking for connectivity that best suits your home or business, it’s important to understand all the lingo. 

There’s a lot more than your line speed that determines how fast your connectivity is. Internet traffic is a lot like regular traffic, so with this image in mind let’s make sense of the jargon. After reading through this you’ll be able to order your fibre with confidence.  (more…)

FTTB   

• What is the difference between FTTH & FTTB? 

With an FTTB package you will receive a more premium service when compared to an FTTH package. You will be assigned an Account Manager who will serve as a point of contact for RSAWEB. Your traffic will be prioritized over the network which allows us to guarantee 95% up-time over these packages. Should you run into any technical difficulties you will receive priority from our Support Team to ensure you are connected as soon as possible.  (more…)

For an optimal internet experience, we recommend that all of our customers with TP-Link Archer C20 or C2 routers follow the firmware upgrade guide below.

(more…)

It’s the turn of the decade! While it’s definitely a cause for celebration and a time to look back at the progress we’ve all made in the last ten years, it’s also a great time to focus on self-improvement and set some goals. With each new year comes a new set of resolutions, this year we’re helping you meet your goals with our top 5 apps to keep you on track to learn a skill, improve your fitness or break those bad habits.  (more…)

Are you travelling this holiday? Whether you’re embarking on a week-long road trip, enjoying a short weekend away or splurging on an international jaunt, we’ve got the apps you need to make your journey a smooth one. 

(more…)

It’s been a great year for movies and series! These are our favourites from 2019 and where to watch them online.  

(more…)

In case you didn’t know, RSAWEB has free WiFi spots all around Cape Town. If you’re out and making the most of the mother city, here’s where you can connect for free and save on data. With an hour of free connectivity, you’ll be able to share your stories, get some work done or update your apps on the go.  (more…)

At RSAWEB, our incredible support heroes go above and beyond to ensure our customers have the best experience. There’s nothing worse than waiting for help when you’re having an issue. This is why, on average, we resolve most queries within a 5-minute phone call. While we’re always more than eager to help, not everything requires a phone call or email. Below are some quick fixes for the most common queries our Support Heroes receive.  (more…)

The internet has levelled up almost every part of our lives, but nothing has exploded quite like gaming. The internet allows us to play with people from all over the world, whether we’re fighting for survival or building entire new worlds, we’ve been brought together despite our distances. We asked a few RSAWEB heroes what they’re currently playing, here’s a rundown of the most popular games in our office.  (more…)